Policies

Warranty:

All products come with a 3-day warranty period. If you discover any damaged or incorrect items within the first 3 days of arrival, I am pleased to provide a replacement. However, if any issues arise after this initial period, I am unable to offer a replacement or accept returns. For any inquiries or concerns regarding your order, please reach out to me via email at [email protected].

Lost Items
Rinadsshop holds no liability for lost items, once the purchase is completed. We recommend customers take appropriate measures to safeguard their jewelry. Our company does not cover, replace, or accept responsibility for any lost items post-purchase.

Jewelry care

To ensure the longevity of your jewelry, kindly refrain from exposing it to water, sweat, or prolonged sunlight exposure, as this may cause darkening. Please note that I cannot be held liable for any damage resulting from improper care.

Shipping:

Please allow an additional 3-5 days for the processing and shipment of your item. Shipping within the USA is conducted via first-class delivery and typically takes between 1-10 days to arrive. However, international orders may experience longer shipping times, potentially exceeding 2 months. It is important to ensure that the shipping address provided is accurate, as I cannot be held responsible for any errors in address details.

Thank you for choosing Rinad's Shop, and happy shopping! please don't hesitate to reach out to me. I am very flexible and committed to finding solutions to meet your needs.